Discover how we’re helping the automotive industry transform to win tomorrow’s customer.
Driving new experiences
The concept of what a car is for is drastically changing. The convergence of four megatrends electrification, autonomous driving, connectivityand the sharing economy is revolutionizing today’s automotive businesses. Each one of these trends is powerful on its own, but the combination of all four is profoundly disruptive and creating the need for change.
Today, OEMs dominate the auto business with very high barriers to entry: They engineer, build and sell mechanical vehicles, leveraging their mass production prowess and extensive distribution networks.
But the game is changing—new players with customer-centric business models are entering the automotive space. Customers’ mobility needs and expectations, shaped by experiences in other industries, are soaring.
Automotive players still are in a good starting position to win the customer, but they must act now, reinventing themselves in 3 key dimensions: agility to compete, customer-centricity and new business models.
What we do
We help the automotive industry transform to win tomorrow’s customer in 3 key areas: agility to compete, customer-centricity and new business models.
Agility to Compete: Drive efficiencies in core product value chain: engineering, manufacturing and aftersales.
Agility to Compete: Streamline support functions (HR, IT, Finance) with Robotic Process Automation (RPA) and Artificial Intelligence (AI).
The new IT
Agility to Compete: Accelerate speed to market with the New IT architecture and operating model.
Customer Centricity: Manage digital content across functions to increase effectiveness, reduce time to market, while reducing related costs.
The new automotive dealer: Designed for me
Customer Centricity: Transform the in-store dealer experience—for sales and service—to a dealer of the future.
Future distribution models
Customer Centricity: Prepare for more disruptive changes in the future car distribution model.
Autonomous, electric and connected
New Business Models: Provide new functions requiring new business and engineering capabilities.
Digitally enabled services: Mobility and beyond
New Business Models: Move from product to service with a Wise Pivot, launching services in the mobility space and beyond.
Monetize data from cars to customers
New Business Models: Transform the company into a data-driven business, extracting value from insights.
We help automotive companies to drive efficiencies, unlock new value, enhance the customer experience and create new business models.